This policy explains what information is collected and how it is handled.
Effective: April 2026
KentsHome does not sell, rent, or trade your personal information to third parties for marketing purposes.
This privacy policy applies to all visitors and users of kentshome.com and describes the types of information that may be collected through the site, how that information is used, and the choices available regarding its handling. By accessing or using this site, you acknowledge that you have read and understood the practices described in this document. This policy covers information gathered through quote request forms, contact forms, and general site browsing activity.
When a quote request or contact form is submitted on kentshome.com, the details provided are collected directly. This typically includes a first and last name, email address, and phone number. In addition, like most websites, this site automatically collects certain technical data when pages are visited. This may include an IP address, browser type, device type, pages viewed, and general geographic region. This technical data is collected through standard web server logs and analytics tools and is not tied to personally identifiable information unless a form is also submitted.
Information submitted through forms on this site is used primarily to respond to the request that was made. When a quote request is submitted, the information is used to prepare and return a coverage summary. When a contact message is submitted, the information is used to respond to the inquiry. Technical and usage data may also be used in aggregate to understand how the site is being used and to make improvements to site functionality and navigation. No information is used in ways that conflict with the purpose for which it was provided.
Where permission has been granted through the signup form, SMS text message communications may be sent for service-related purposes. These messages may include quote confirmations, coverage detail updates, policy reminders, and follow-up communications related to a submitted request. If marketing messages are also authorized, these may cover home insurance plans, coverage options, and promotional offers. Message frequency may vary depending on the nature of the active inquiry. Standard message and data rates may apply depending on a user's mobile carrier. To stop receiving SMS messages at any time, reply STOP to any message received.
As stated prominently above, KentsHome does not sell, rent, or trade personal information to third parties for marketing purposes. However, in the course of processing a quote request, information may be shared with one or more licensed insurance carriers for the purpose of obtaining coverage options. Additionally, third-party service providers that assist with operating this website, including hosting and analytics providers, may have limited access to certain data. Any such providers are bound by confidentiality agreements and are not permitted to use the information for purposes beyond the specific services they provide.
Cookies are small data files placed on a device when a website is visited. This site uses standard cookies for functional purposes, such as maintaining session state and remembering basic preferences. Analytics tools may also use cookies to collect non-personal information about how pages are used, such as which pages are visited most frequently and how long sessions last. Cookies do not contain personally identifiable information in isolation. Browser settings can typically be configured to disable or delete cookies, though doing so may affect certain aspects of how the site functions.
Reasonable technical and organizational measures are in place to protect the information submitted through this site from unauthorized access, loss, or misuse. These measures include secure data transmission protocols and restricted access to stored records. It should be noted, however, that no method of transmitting data over the internet or storing data electronically can be guaranteed to be fully secure. Users are encouraged to exercise appropriate caution when sharing sensitive personal information through any online channel, including this site.
Users have the right to request access to personal information that has been collected in connection with their inquiry or account. Requests to access, update, or remove personal information on file can be directed to the office using the contact details provided below. Requests will be acknowledged and addressed within a reasonable timeframe. Where technically feasible and consistent with applicable legal obligations, the requested action will be carried out in full.
This site is intended solely for adults who are at least 18 years of age. Services and information available on kentshome.com are directed toward homeowners and prospective homeowners who are eligible to apply for home insurance. Knowingly collecting information from individuals under the age of 18 is not something that occurs through this site. If it is believed that information from a minor has been inadvertently submitted, a request for removal can be directed to the office immediately.
This privacy policy may be updated from time to time to reflect changes in practices or legal requirements. When changes are made, the effective date at the top of this page will be revised accordingly. Continued use of kentshome.com following any updates to this policy constitutes acceptance of the revised terms. Questions, requests, or concerns regarding this privacy policy or the handling of personal information may be directed to lennox.kents@kentshome.com, by phone at +1 (704) 257-9149, or in writing to 258 NC-16 Business Hwy Denver NC 28037.